From 75 to 400+ Cases per Month: What It Really Takes to Scale a PI Law Firm

If you’re signing 60–75 cases per month, you’re already doing something right. But scaling that to 300 or 400+ cases requires more than marketing. It requires infrastructure.

One of our clients, a boutique PI firm, scaled to over 400 cases/month in under two years. Here’s what it took:

1. Operational Alignment

We mapped their entire intake-to-settlement pipeline. Every step had a defined owner, timeline, and outcome.

2. Smart Hiring & Training

We built their team structure from the inside out, training new hires with SOPs, benchmarks, and accountability frameworks.

3. Scalable Systems

We introduced tech tools, automated workflows, and data tracking dashboards that supported the growing case volume without burning out the team.

4. KPI-Driven Management

Every role had KPIs aligned with firm goals. Progress was tracked weekly. Problems were solved proactively.

The result? Faster settlements. Higher case values. Happier clients. And leadership that could focus on growth, not chaos.

Scaling is possible. But only when systems come first.